What is Open Banking?

Open Banking is a change in UK banking, designed to give you new ways to manage your money.

Open Banking has been brought in to enable banks and other companies to develop new and better ways for you to bank.

Many banks in the UK now support Open Banking, but you’re in control – choosing whether or not to use it with your accounts is up to you.

Open Banking is a government initiative designed to create more competition between banks and financial services companies. It’s been introduced to give you more choice about how to manage your money.

Open Banking has created a new and secure method for you to connect the different payment accounts you hold to either share information or make payments.

In the past, you couldn’t easily use all the accounts (current accounts, savings and credit cards) you hold with different providers online from one place.

You can choose to use new apps and websites to manage your money by safely sharing details of your accounts with Third Party Providers (TPPs).

TPPs supporting Open Banking are organisations or businesses that have been approved by the Financial Conduct Authority (FCA) to connect securely with your Tesco Bank accounts. By doing this they can provide you with information or payment services, if you ask us to allow it.

You’re in control and only need to choose to use TPP services if you want to. You won’t be automatically opted-in to Open Banking – it’s just there if you want to use it.

All companies using Open Banking services must comply with data protection laws and be registered or authorised by the FCA. You can find a list of TPPs on the Open Banking website.

If you choose to use Open Banking services, you’ll be asked to give your explicit permission to a TPP. If you do, we’ll then ask you to use your online banking security information to set up access to your account(s). Thereafter, you can give us a call to review and manage your active TPP permissions. If you choose to cancel a permission, we will stop sharing your data immediately, but we do advise that you also notify the TPP directly.

You can choose to share information (like account name or current balance) from different types of payment accounts, along with any regular payments you have set up, and your transaction history.

You can select any combination of the information that Open Banking allows. You might want to just share an account name and the direct debits you have – it’s up to you.

If you choose to share account information with a Third-Party Provider (TPP) through Open Banking, you need to be registered for Online Banking. This is so you can use your Tesco Bank Online Banking log in to give TPPs permission to access your account information.

To allow a TPP to access your account, you start on their app or website. Once you’ve been asked for and have given your permission, they’ll connect securely to your account through our systems to set up their access.

We’ll ask you to give access to each TPP you use, and thereafter you can give us a call to review and manage your active TPP permissions. If you choose to cancel a permission, we will stop sharing your data immediately, but we do advise that you also notify the TPP directly.

With Open Banking you can pay for things online without having to use your debit card number.

You can reset your security information if:

For help with how to do this see:

You'll need to get in touch with us if:

Call us on 0345 300 3511* to reset your details.

*This number may be included as part of any inclusive call minutes provided by your phone operator.