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Help with our loans

Online Banking

With our convenient and simple-to-use Mobile Banking App and Online Banking, managing your loan has never been easier.

    Online Banking

    Our handy guides about loans

    The A-Z guide to our loans

      Read our glossary of terms

      Is a personal loan right for me?

        More on personal loans

        Paying your loan off early

          Learn about early repayments

          Quick answers to common questions

          Help with your application

          What happens when I apply When will I get my loan Choosing my repayment date Can I appeal your decision What if I change my mind

          Viewing your loan online

          View my loan documents Register for Online Banking Forgotten username or password Why isn't my device recognised View my loan balance

          How to manage your loan

          Make additional payments Change Direct Debit Settle a loan early Borrow more Help with financial difficulties

          Can't find what you're looking for?

          Head over to our Community to ask questions, find answers to other common queries, leave feedback, or make suggestions.

          Go to our Community

          Contact us - we're here to help

          Have a question or need help applying? Our friendly, UK-based customer service team is here to help.

          How to contact us