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Help with our Clubcard Credit Cards

Online Banking

With our convenient and simple-to-use Mobile Banking App and Online Banking, managing your credit card has never been easier.

    Online Banking

    Our handy guides about credit cards

    The power to collect even more Clubcard points

      More on Clubcard points

      8 common questions about credit cards answered

        Learn about credit cards

        Our credit card jargon buster

          Read our jargon buster

          Quick answers to common questions

          Getting set up

          What happens after I apply? Activating a new card Making a balance transfer Making a money transfer Set up Online Banking Using our Mobile Banking App Set up additional support View your Terms and Conditions

          Managing your card

          Make a payment Check my balance Change my credit limit Reporting a card lost or stolen Order a replacement credit card Get a PIN reminder Update my details Closing my credit card

          Help with your card

          Temporarily block my card I can't make a payment Unrecognised transactions Charges, fees and interest My card has been declined Using my card abroad Request a chargeback Update my details

          Can’t find what you’re looking for?

          Head over to our Community to ask questions, find answers to other common queries, leave feedback or make suggestions.

          You can also see further support on our help and support centre.

            Go to our Community

              Do you have a Clubcard Plus or Premium Credit Card?

              Visit our existing customer pages for a reminder of your benefits.

              Clubcard Plus Credit Card Premium Credit Card

              Contact us - we're here to help

              Have a question or need help applying? Our friendly, UK-based customer service team is here to help.

              How to contact us